Eight Benefits of Outsourced Help Desk

Outsourcing areas of IT is becoming more widespread as enterprises recognize the cost savings and efficiency of Software as a Service (SaaS), Infrastructure as a Service (IaaS), and managed services in general. As organizations increasingly embrace these solutions, many are discovering the benefits of outsourced help desk services.

The business owner’s guide to measuring UC ROI: Part 1

Many companies are now joining the trend of switching to unified communications (UC) tools or Unified Communications as a Service (UCaaS) for business communications. UC allows functions such as audio conferencing, web conferencing, instant messaging (IM), video conferencing, screen sharing, and social collaboration to be consolidated into one, easy-to-manage application, which significantly cuts costs and appreciably improves productivity.

The benefits of a cloud managed services provider

Managed cloud services are outsourced daily IT management and technical support for cloud-based services. These services are intended for the automation and enhancement of business operations. Managed cloud services from managed service providers (MSPs) have become the norm for many small- and medium-sized businesses (SMBs), as these solutions help streamline costs and improve overall productivity.

Do you need a VPN for your SMB?

The internet, for all of its opportunities and gifts, has also become a breeding ground for malicious and criminal activities, such as cyberattacks, data breaches, and social engineering scams. One of the most common activities criminal entities are most attracted to is hacking; 2018 has already seen massive attacks on corporate giants Facebook and Under Armour, hitting around 240 million records between the two companies, affecting more than 100 million people.

5 Common phishing scams to look out for

Most small business owners have begun to integrate cybersecurity solutions into their organizations, and hackers are reacting accordingly. They’re less likely to rely on weaknesses in the technology itself and instead focus on exploiting human ignorance.