Outsourced Help Desk

When a team of experts proactively monitors, manages, and updates your systems, you can focus on growing your business

76% of companies who have outsourced their IT functions do so to lower costs.

- PwC


Like most businesses, you operate with lean IT resources. Dedicating a chunk of those resources to general IT maintenance and troubleshooting can get in the way of achieving annual business objectives and can impact current project timelines. SinglePoint’s outsourced help desk is a cost-effective solution for businesses looking to free up resources for more strategic tasks.

With outsourced help desk services, you can transform how your organization views IT. Put IT to work for you, but don’t let maintenance and monitoring bog down your operations. SinglePoint is your trusted IT partner. With SinglePoint’s outsourced help desk, we do the heavy IT lifting so you can focus on achieving your business goals.

Here’s some of what you get with our outsourced help desk solution:

  • Unlimited 24x7x365 support
  • Real-time monitoring of your environment
  • Proactive notification
  • Antivirus & malware protection
  • Cloud file sharing
  • Asset & patch management
  • Desktop backup
  • On-site escalation support
  • And much more...
Our team of experts will support your employees while managing and monitoring your environment. With highly skilled and certified staff available to you 24x7x365 to resolve problems before they cause downtime, you get enterprise-level support – whenever it is needed.

Contact SinglePoint today to see how outsourced help desk solutions can transform your business.