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As IT expands its role in directing business development through technology, enterprises are finding that it often makes sense to outsource some of their IT tasks.

<p>For organizations reluctant to partner with outside firms for IT assistance, learning the many business security benefits of managed help desk can be the turning point. Businesses that are looking to remain competitive in an increasingly complex and connected marketplace need to find and leverage every strategic advantage possible.</p> <p>The strong economy has prolonged an </p>

Outsourcing areas of IT is becoming more widespread as enterprises recognize the cost savings and efficiency of Software as a Service (SaaS), Infrastructure as a Service (IaaS), and managed services in general.

Maybe you envision managed help desk as a way to reduce costs and introduce new levels of innovation and vision-casting among your IT team.

Business on the cloud is becoming the norm for many enterprises today, as the advantages of this IT strategy is more apparent than ever.

<p>Part 1 talked about the differences between hard and soft savings, as well as specific examples of hard indicators. Hard savings or hard ROIs refer to figures that business owners can bite on — increased revenue or savings in the form of dollars and cents. Hard ROI is universally measured via financial metrics, and </p>

<p>Many companies are now joining the trend of switching to unified communications (UC) tools or Unified Communications as a Service (UCaaS) for business communications. UC allows functions such as audio conferencing, web conferencing, instant messaging (IM), video conferencing, screen sharing, and social collaboration to be consolidated into one, easy-to-manage application, which significantly cuts costs </p>

<p>Managed cloud services are outsourced daily IT management and technical support for cloud-based services. These services are intended for the automation and enhancement of business operations. Managed cloud services from managed service providers (MSPs) have become the norm for many small- and medium-sized businesses (SMBs), as these solutions help streamline costs and improve overall </p>

The internet, for all of its opportunities and gifts, has also become a breeding ground for malicious and criminal activities, such as cyberattacks, data breaches, and social engineering scams.